We need volunteers who are dedicated to advocating for the rights of residents in long-term care facilities. We provide excellent training and ongoing education and support to our Field Ombudsmen! Are you interested in advocating for elders and others residing in long term care facilities? Consider telling your friends, neighbors and co-workers (or anyone you think would make a great Ombudsman) about our program? If you, or someone you know, is interested in this specialized volunteer opportunity, just let us know so we will send them information, or have them contact us.

For details on how you can become a Long - Term Care Ombudsman   contact our office

Volunteers must have computer access, automobile and valid California driver License and must complete a background clearance.

How to Become a Certified LTC Ombudsman:

What is a long term care (LTC) Ombudsman and why are they needed?
A LTC Ombudsman is a person trained, certified, and authorized by, and serves as a representative of, the California State long-term care Ombudsman to advocate for residents in long term care facilities.
Ombudsmen are needed to assist residents and their families in achieving the highest level of quality of life, which is a right guaranteed to residents by law.

What does an Ombudsman do?
A LTC Ombudsman provides residents with easy access to a personal, on-site advocate who is mandated to work only on behalf of residents.

A LTC Ombudsman:

• Is mandated, under federal and state law, to identify, investigate and resolve complaints made by or on behalf of residents in Skilled Nursing Facilities and Assisted Living facilities.
• Visits their assigned facilities on a regular basis, spend about 20 hours each month working on behalf of residents;
• Strives to get to know the residents and staff;
• Consults with residents and helps residents get answers to their questions or concerns;
• Attend monthly regional meetings
• Keep records, as required, and prepare monthly reports.

We need great volunteers who are dedicated to advocating for the rights of residents in long-term care .
We provide excellent training and ongoing education and support to our ombudsmen.
Are you interested in advocating for residents in long term care facilities? Would you consider telling your friends, neighbors and co-workers (or anyone you think would make a great Ombudsman) about our program? If you, or someone you know, may be interested in this specialized volunteer opportunity, just let us know or have them contact us, we will send them information,

UPCOMING TRAINING IN 2010 and 2011
Start Dates of certification Training Classes

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